General terms and conditions for the online shop Cold Plunge .de

  1. Value
    for all deliveries of Cold Plunge .de to consumers apply these general terms and conditions (GTC). Consumer is every natural person who concludes a legal transaction for a purpose that can mostly be attributed to neither their commercial nor their independent professional activity.
  2. Contract partner
    The purchase contract is concluded with Cold Plunge .de, owner: Anna Falcoianu, Arnold-Fanck-Str. 26, 79115 Freiburg, tax number: 06054/49507.
  3. Contract conclusion
    3.1 The presentation of the products in the online shop does not represent a legally binding offer, but only a request for ordering.
    3.2 By clicking the "Order for a fee" button, you submit a binding order of the goods listed on the order page. Your purchase contract is concluded if we accept your order by email by email immediately after receiving your order.
  4. Right of cancellation
    4.1 If you are a consumer (a natural person who gives the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the legal provisions.
    4.2 If as a consumer, make use of your right of withdrawal according to Section 4.1, so you have to bear the regular costs of the return.
    4.3 For the rest of the right of withdrawal, the regulations that are reproduced in detail apply in the following

- Discipline policy -

Right of cancellation

You have the right to revoke this contract within 30 days without giving reasons. In the event of measurements and special designs (e.g. individually compiled sauna) there is generally no right of withdrawal.

Please note:

For hygienic reasons, we can only withdraw tons, barrels, tubs, cooling devices, neoprene socks and neoprene gloves if they were not used and have not come into contact with water.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.

To exercise your right of withdrawal, you have to, Cold Plunge .de | Anna Falcoianu | Arnold-Fanck-Str. 26 | 79115 Freiburg | Service@ cold plunge .de, inform your decision to revoke this contract by means of a clear explanation (e.g. a letter sent by post or an email). If you make use of this option, we will immediately provide you with confirmation of receipt of such a revocation immediately (e.g. by email).

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offer) immediately and at the latest within 3 days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within 30 days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the period of 30 days.

They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

- End of the cancellation policy -

  1. Prices and shipping costs
    • The prices mentioned on the product pages contain the statutory VAT and other price components.
    • In addition to the prices specified, we charge shipping costs for delivery within Germany as well as Austria and Switzerland. These vary depending on the product and recipient country and are clearly communicated to you on the product pages, in the shopping cart system and on the order page.
  1. Delivery
    • We deliver to Germany and Austria. Swiss customers have the option of ordering our products via MeinEinkauf.ch.
    • The ordered goods are usually sent within approx. 5 working days after receipt of payment. We indicate any different delivery times on the respective product page.
  2. payment
    • Payment is made in advance by bank transfer, Giropay, Sofortüberweisung, PayPal, Apple Pay, Google Pay or credit or debit card. If the payment method is selected, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
  3. goods
    remain our property until full payment.
  4. Exclusion, liability claims
    Anna Falcoianu assumes no responsibility for any accidents, including property or personal injury that could arise from the use of the tons, tubs, barrels or cooling systems offered Cold Plunge Anna Falcoianu and her employees are excluded from any claims of users of the articles mentioned, whether alone or in connection with a cooling system. By ordering and paying the goods, the buyer expressly confirms that he uses the purchased products alone or in conjunction with a cooling system for himself or its event participants without restriction and at his own risk. The buyer acts at his own risk and assumes full responsibility. Likewise, the buyer bears the sole responsibility to ensure a subsoil suitable for the purchased product (e.g. sufficient statics, flat surface, exclusion of damage caused by running water). If the bin is placed on an underground that does not meet the required requirements, all damage caused is not covered by the manufacturer's guarantee.
  5. In contrast,
    the EU Commission has created an internet platform for online disputes. The platform serves as a contact point for the extrajudicial settlement of disputes regarding contractual obligations that arise from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are ready to accommodate disputes with consumers to participate in a dispute settlement procedure in front of a consumer arbitration board. The responsible consumer arbitration board is: universal arbitration board of the Federal Center for Schlechtung EV, Straßburger Straße 8, 77694 Kehl am Rhein, www.ver consumer Schlichter.de. To settle the disputes mentioned, we will take part in a dispute settlement procedure in front of this point.